"Do you have a list of printers that I can print directly from" 1. You can print to any parallel port printer with built-in fonts or with EPSON mode.

"I am having problems uploading into my laptop computer" 1. Laptop computers have a different combination of keyboard and mouse ports so there may be some compatibility problems. To test if the infrared receiver is working, first connect a compatible PC keyboard to the laptop and check if it works properly. If not, contact your laptop manufacturer for help. 2. If it works with a regular keyboard, plug a regular keyboard to the pass-through port on the infrared receiver during power up. 3. If it still does not work, there is some compatibility problem. We have an special cable option that may address the problem, so please contact QuickPAD Technology Corporation directly at 800.373.8181.

"I am losing files when I go to upload" 1. If the batteries are very weak during an upload, QuickPAD may lose data in the memory. Uploading uses more power and it may cause the voltage to the memory to get too low and result in loss of data. 2. Before uploading, make sure that the batteries are not weak and make sure that the screen intensity knob is not turned up all the way clockwise and that the screen is not dim. If so, change the batteries.

"I get a memory full warning after creating only a few documents" 1. Most likely the cause of this problem is the memory was not initialized properly. Go to Utility menu and initialize the memory.

"The batteries seem to be wearing out after just a few days" 1. Be sure to actually power off the QuickPAD each time you finish using it by pressing the Power ON/OFF Key. If the QuickPAD is placed in its case in the sleep mode, it will continue to draw power, though very minimally, unless a key is pressed. When a key is pressed the QuickPAD will continually "read" that key which will wear down the batteries. If anything such as the IR receiver, a pen, etc. is also in the case with the QuickPAD, it is likely a key will be depressed since the case is snug fitting. A book, keyboard, etc. resting atop a sleeping QuickPAD (or against it while inside a briefcase) will have a similar effect even though the QuickPAD is in its case. 2. Be sure your not accidentally entering the Wireless Keyboard Mode when attempting to power down. When you press the Escape Key (Esc) one time past the "Select Folder F1-F10" screen you will enter the Wireless Keyboard Mode. When in the Wireless Keyboard Mode the QuickPAD will appear to be off since the screen doesn't display a character when a key is pressed. It will instead continually send, via infrared, whatever key is depressed. This will wear down the batteries very rapidly. Again, always be sure the QuickPAD is powered off by pressing the Power ON/OFF key when you've finished using the QuickPAD.

"The IR cables do not fit into the keyboard port on the back of my computer" 1. Make sure that the correct cables were sent with your QuickPAD. Macintosh units should have a 4-pin cable. IBM compatible PC's should have 2 cables, one 6-pin and one 5-pin, and one 6 to 5 pin adapter. 2. Be sure the cable is connected to the correct port on your computer, it must be the Keyboard Port only. ***

"The keyboard keys are sticking" 1. You can easily remove any key and make sure that there is no dirt or foreign materials stuck between the key and the rubber switch beneath. 2. If this does not help, the keypad is defective and needs to be replaced.

"The QuickPAD doesn't come on when I press the Power ON Key" 1. Check your batteries to make sure they are not worn down and/or replace with new batteries. Make sure the batteries are inserted correctly. Refer to symbols for + positive and - negative that are on the bottom of the battery compartment. 2. Adjust the contrast control knob on the back of the QuickPAD (near the QuickPAD's printer port connection). Turning the knob clockwise will produce a screen full of small squares (highest setting). Adjust as necessary. 3. Spring contacts with batteries must be secure. Make sure that the extended spring contact for the Negative (flat) end of the battery is not bent or broken, or corroded from a leaky battery. 4. Remove and replace one battery. This will initialize the QuickPAD.

"Two lines of small squares appear on the screen" 1. The screen did not initialize properly upon startup and must be re-initialized. Shut the QuickPAD off by pressing the Power Key (the lines should disappear). Turn the QuickPAD on and the lines should reappear and remain unchanged throughout these next three steps. Press the F1 Key. Press the Control (Ctrl) Key and the letter "U" Key simultaneously. Press the "I" Key. Press the Control, Shift and "I" Keys simultaneously (the lines should disappear). Press the Power ON/OFF key once and the screen should read "Select Folder F1 - F10". 2. If the above steps do not solve the problem, call tech support for an RMA#. Contact Technical Support at 800-373-8181.

"When the QuickPAD is turned on, the screen displays only squares" 1. Adjust the contrast control knob. 2. Try removing one or more batteries while the squares are displayed, then replace the batteries (this may need to be done a few times). 3. Call tech support for an RMA#: 800-373-8181

"When uploading into my computer, there are dropped characters, added characters, or nothing seems to be transmitting at all" 1. Make sure the correct cable is connected to the Keyboard Port of the computer and to the infrared receiver as instructed in the User's Manual. Open a word processing document and retry uploading a file.*** 2. Make sure there is intelligible data entered into the file on the QuickPAD that you are attempting to upload into your computer. 3. Make sure you are aiming at the infrared receiver and not the computer when you upload. QuickPAD should be at least on foot from the infrared receiver. 4. Adjust the IR Speed to a lower value. Make sure that the PC/MAC is set to correct mode. *** ALWAYS BE SURE THE COMPUTER POWER IS OFF BEFORE CONNECTING OR DISCONNECTING ANY CABLES TO YOR COMPUTER SINCE YOU MAY RISK MAJOR, COSTLY DAMAGE TO YOUR COMPUTER.